Contact Us


Product Information

Would you like more information about PwC Pro Services offerings; Life Pro, P&C Pro, Pension Pro and our Advisory Services?
Please send us your inquiry.

Sydney Richardson
Director, Actuarial Services
sydney.a.richardson@pwc.com
+1 (416) 815 5245


Account Inquiries

Do you have an inquiry relating to billing, service renewal, or login & user access?
Or would you like to set up a new account?

For the fastest response, please email us:

Ethel Abray
Administrator, Pro Services & Actuarial Services
ethel.abray@pwc.com
+1 (416) 941 8383 extension #13604

Sydney Richardson
Director, Pro Services & Actuarial Services
sydney.a.richardson@pwc.com
+1 (416) 815 5245


Technical Support

Do you require product support?
For the fastest response, please email us.

Sydney Richardson
Director, Pro Services & Actuarial Services
sydney.a.richardson@pwc.com
+1 (416) 815 5245

Vadim Birioukov
Senior Associate, Pro Services & Actuarial Services
vadim.birioukov@pwc.com
+1 (416) 941 8383 extension #13021

Support is available year-round during regular business hours. Response time is one business day.

In the month of February, service hours are extended 7:30 to 21:00 EST on weekdays and 9:00 to 17:00 EST on weekends, with a maximum two-hour response time.




© 2019 PricewaterhouseCoopers LLP, an Ontario limited liability partnership. All rights reserved. PwC refers to the Canadian member firm, and may sometimes refer to the PwC network. Each member firm is a separate legal entity. Please see www.pwc.com/structure for further details.